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Local Municipalities
Highland
Breese
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Charter
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Cricket
Hometel
Local Chamber of Commerce
Highland
Breese
FAQ's
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- When I Turn On My Computer Nothing Happens - What
Now?
- My Computer Comes On, but there is nothing on the
Screen -What Now?
- My Computer freezes up and my mouse becomes
non-responsive - What Now?
- When I turn on My Computer there is a Clicking and
/ or Grinding - What Now?
- I am having Trouble Printing - What Now?
- When I turn on my computer there is an error
message on a black screen - What Now?
- Wait a moment. Try your power button again, pressing firmly on the
button.
- Check the power cable coming into the back of the PC from the outlet or
power strip. Make certain the cable is firmly seated. Retry the
power button.
- Check other devices that may be plugged into the power strip or wall
outlet to see if they have power. If so, try swapping the power cable
plug for the PC into another outlet you know is working. Try the Power
button again.
- Possible failure of the PC Power Supply, Main board, or other component.
Please contact IT&C Inc. For Repair Services.
- Make certain the monitor is turned on, and that the cable running
between the PC and the monitor is firmly seated. If there is a separate
power cord, check that it is firmly connected to a live power source as
well.
- Check to see if the monitor (screen) has either a green or amber/orange
light on it. If so is that light solid or blinking.
- If you have checked this, contact IT&C Inc. Repair Services May be
Necessary.
- In many application programs, the Escape (or Esc) key is a
general-purpose "get me out of here" key-used to cancel or back up a step in
the current operation.
- If the Escape key doesn't solve your problem, you can try the Break key.
On most keyboards, either the Scroll Lock or Pause key doubles as a Break
key. (You should see the word Break either on top of the key or on its front
edge. If you don't find Break on either key, you can use Scroll Lock for
this purpose.) By itself, Break does nothing, but holding down a Ctrl key
and pressing this key will interrupt some programs or commands. This key
combination is referred to as Ctrl+Break (pronounced "Control Break").
- If neither of the preceding techniques works, you can reboot your
computer by holding down the Ctrl and Alt keys and then tapping the Del key.
Rebooting erases memory and reloads the operating system; you lose any data
currently in memory. In some programs, you may damage data as well, so only
use this key combination when you can't think of any other solution.
Although fairly drastic, rebooting is still a bit safer than the next two
options.
- Many PCs have a Reset button that lets you restart your computer without
actually flicking the power switch. The main power to the computer's
components is not interrupted. This saves wear and tear. (Some, but not all,
Reset buttons are actually labeled Reset. If you can't find yours, check in
the documentation for your computer.)
- If resetting your computer results in error, please contact IT&C Inc.
Repair Services May be Necessary.
- Hard disk drives make a certain amount of noise when programs are trying
to get information or read data from the drive. So you might expect to hear
a faint, grinding noise when the computer is reading data from the hard
drive. However, the noise should not be too loud. An unusually loud noise
signals that there might be something wrong with your hard drive, and you
should call IT&C Inc. immediately.
- Be sure the printer is turned on.
- Check to see if the ink cartridges are full.
- Check to see if the printer cable is fully plugged into the back of the
computer and the printer
- Click Start / Settings and go to Printers to see if the printer icon is
black or is it grayed out?
- Is there paper in the printer?
- Install new print cartridges if you have them available to you.
- If you are trying to print to a network printer, be sure you are plugged
into the network.
- Be sure there is not any paper jammed in the printer.
- Install new print cartridges if you have them available to you.
- Please Contact IT&C Inc. Repair services may be necessary.
- Verify that there is no removable media in any of the disk drives
including the floppy drive. If there is please remove it and restart
your computer.
- If the error returns and is in regard to missing or corrupt files,
please contact IT&C Inc. Repair services may be necessary.
Downloads
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FAQ's
Antispyware / Antivirus Tools
Malwarebytes
ComboFix
Norton Removal Tool
HijackThis
AVG Free Edition
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